Workplace Incivility and Workplace Ostracism as Predictors of Job Burnout and turnover intention among academicians of Edtech

Abstract

The rapid expansion of educational technology has created unique workplace dynamics that deserve careful examination. This research investigates how workplace incivility and workplace ostracism predict job burnout and turnover intention among academicians working in educational technology companies. Using a cross-sectional survey design, data was collected from 385 academicians employed across various EdTech organizations in the United States and India. Structural equation modeling revealed significant positive relationships between workplace incivility and job burnout (β = 0.47, p < 0.001), workplace ostracism and job burnout (β = 0.39, p < 0.001), and both predictors with turnover intention. Job burnout mediated the relationship between negative workplace behaviors and turnover intention. Results indicate that academicians experiencing incivility or ostracism are 2.3 times more likely to report high burnout levels and 1.8 times more likely to consider leaving their positions. The findings highlight the critical need for EdTech organizations to develop comprehensive workplace civility policies and inclusive cultures to retain academic talent. This study contributes to organizational behavior literature by examining these relationships in the relatively unexplored EdTech sector where academic professionals face unique stressors balancing educational values with commercial pressures.